29 April 2010    /     26 August 2010

Business letter writing skills have changed and evolved since the addition of email.  Organisations expect marketing, sales and management staff to be able to write effective business letters, both on email and hard copy to their customers.

In addition, verbal communication in business goes hand in hand with written.  The skills to communicate verbally with persuasion and with action orientated outcomes, is also an expectation in managers in business today. 

This one day workshop includes:

•  Business communication today
•  Written and verbal communication guidelines
•  What constitutes an effective letter in your industry
•  Template for letter writing
•  Where flexibility needs to be implemented
•  Examples of good and bad letters
•  Write your own for professional critiquing
•  Sales and marketing communications that work
•  Verbal business communication skills for managers
•  Case studies presented
•  Appendix for reference

Follow-Up is proven to be a critical success factor of initial workshop investment. We will follow-up with each individual at a “Fitness Check”. This personalised 1on1 training session will be four weeks post-workshop and ensure the skills learned are being demonstrated in the workplace.

Workshop and FItness Check:   $1,150.00+GST per person

Workshop Only:   $850.00+GST per person

Pro-Formance Driven Workshops:  Pro-Formance Driven workshops are limited to a maximum of eight so participants receive one-on-one coaching and active involvement in an optimal learning environment with colleagues from similar industry backgrounds.

Intensive Coaching:  The facilitator will research your individual's training needs, their product/service and the environment in which they sell.  This will enable more intensive coaching.

Targeted to Healthcare Market:  The workshop is designed to target the key issues in the health environment.  The training is practical, using real life examples that result in a change in behaviour back in the work place.

Central Location:  The workshops will be held in a central Auckland location and includes all materials and refreshments.