human resource, training and development

The Executive Healthcare Representative

15-17 March 2010    /     14-16 June 2010     /     27-29 September 2010

Three day workshop outline:

  The Role of Senior
  Representatives

  • A role model
  • Personal leadership
  • Coaching new representatives

  Key Account Management

  • Key account principles
  • Increasing business through key accounts
  • A key account plan

  Leveraging Relationships

  • Business relationships in healthcare
  • How to and who to leverage
  • Advanced Selling Techniques
  • Excellence in customer service

  Strategic Planning

  • The strategic thinker
  • A business plan approach to territories
  • Business plan template - the working document

  Leadership Skills

  • Skills of effective leadership
  • Coaching on field visits
  • Motivation

  Marketing Principles in
  Healthcare

  • Market analysis
  • The marketing mix
  • The marketing plan
  • Promotional campaigns

Follow-Up is proven to be a critical success factor of initial workshop investment. We will follow-up with each individual at a “Fitness Check”. This personalised 1on1 training session will be four weeks post-workshop and ensure the skills learned are being demonstrated in the workplace.

 

Workshop and Fitness Check:   $2,700.00+GST per person

Workshop Only:   $2,400.00+GST per person

Pro-Formance Driven Workshops:  Pro-Formance Driven workshops are limited to a maximum of eight representatives so participants receive one-on-one coaching and active involvement in an optimal learning environment with colleagues from similar industry backgrounds.

Intensive Coaching:  The facilitator will research your individual representative’s training needs, their accountabilities and the environment in which they work.  This will enable more intensive coaching.

Targeted to Healthcare Market:  The workshops are designed to target the key issues in the health environment. The training is practical, using real life examples that result in a change in behaviour back in the work place. Video role play and critiquing procedures are utilised to enable participants to demonstrate the principles learned.

Central Location:  The workshops will be held in a central Auckland location and includes all materials and refreshments.