Pro-Formance Driven specialise in designing performance management processes that are in alignment with your organisational culture and will help you reach your business goals.

The extent of this process can vary from a review of existing systems to designing and implementing a new system and training the management team in the use of it.

Processes and training involved in performance management include:

Position Descriptions

• Best practise design
• Practical uses of the position description in recruitment, selection, performance management, training and career path planning

Key Performance Indicators

• Identifying meaningful KPI’s
• SMART objectives
• Negotiating objectives with employees

Performance Reviews

• Best practise design ensuring the link to role KPI’s
• How to encourage self appraisal
• Conducting effective reviews
• Planning for performance improvement

Praise and Reprimand

• Effective use of each
• Learn a stepwise model to deliver both in an effective manner

360º Feedback

• Develop a process of self assessment combined with colleagues, employees and manager feedback in a safe and constructive manner
• Identify how to use the 360º feedback for performance improvement

Best Practice Recruitment Processes

• Use of competencies
• Behavioural interview techniques
• Structured reference checking
• Psychometric profiling